The Jack of all trades
Sean Josef Riconalla
Marketing Manager • Social Media Manager • Project Manager
Graphic Designer • Virtual Assistant • Professional Freelancer
About Me
Profession
As a highly versatile freelancer, I am known for my ability to wear many hats and tackle a wide variety of tasks with ease. My strong problem-solving skills, attention to detail, and passion for helping businesses succeed have made me a go-to resource for clients looking for a one-stop-shop for all their needs. From graphic design and video editing, to e-commerce and social media management, I have a proven track record of delivering results and exceeding expectations. I am also experienced in inbound and outbound telemarketing, and always strive to provide the highest level of customer service. My goal is to help businesses streamline their operations and achieve their goals, and I am committed to delivering nothing but the best in every project I take on.
Work with me
So Why hire me?
As a freelancer with a passion for delivering results, I bring a wealth of skills and experience to the table. My expertise and versatility, developed through years of working as a freelancer across a range of disciplines, make me the perfect partner for businesses looking to take their online presence to the next level.Whether you're in need of a graphic designer who can create visually appealing designs, a video editor who can bring your ideas to life, or an e-commerce expert who can help you maximize your online sales, I am here to help. With certifications in graphic design and project management, as well as experience in data analysis, I have the skills and knowledge to not only create amazing designs but also manage projects effectively and make data-driven decisions.As a certified social media manager with experience in creating websites and managing digital campaigns for both small and medium-sized businesses, I understand the importance of having a strong online presence. That's why I bring a commitment to quality and attention to detail to everything I do, ensuring that your projects are not only completed to your satisfaction but also delivered on time and within budget.So, why work with me? Because you can expect top-notch quality, a partner who will go the extra mile to help you succeed, and a freelancer who is passionate about delivering results. Let's work together to help your business reach new heights!
Experience & Certifications
I am pleased to share with you some of my professional certificates and samples of my work.The certificates demonstrate my knowledge and expertise in my chosen field, and the samples show my commitment and dedication to producing high-quality results with each project I work on. I believe that these documents provide an excellent overview of my professional qualifications.Please take a moment to look over them and do not hesitate to contact me if you have any questions or comments.
Experiences
Experience
Portfolio
CERTIFICATIONS
Social Media Management
Graphic Design
Project Management
Data Analysis
Experiences
Layout Artist
• Constructed custom layouts for multiple projects including print publications, reports, packaging, and digital materials utilizing Adobe Illustrator & InDesign.
• Using design software such as Adobe Illustrator, InDesign, and Photoshop to create and edit layouts.
• Redesigned existing graphics to adapt them to the new design requirements in compliance with industry standards raising customer satisfaction by 82%.
Network Administrator
• Managing and maintaining the company’s network infrastructure, including servers, routers, switches, and other network equipment.
• Monitoring network performance and troubleshooting and resolving network issues.
Tech Support Specialist
• Responded to over 2,500 customer inquiries for live chat, email and phone support in a timely manner, improving customer satisfaction score by 20%.
• Coordinated product installation and setup with over 1,000 customers minimizing technical issues by 12%
• Provided step-by-step instructions, troubleshooting guidance and product usage advice to 800+ customers achieving an increase of 15% in system adoption.
Sales Representative
• Negotiated landmark deals to exceed sales quotas by 35% through facilitated discussions with clients via live chat, email, phone & in-person meetings.
• Fostered exemplary relationships with 120+ client accounts, yielding a retainer rate of 83%
• Maximized sales performance through qualifying & screening leads, tapping into 8 new client markets and customizing service proposals to meet customer needs.
E-commerce / Social Media Manager
• Executed social media strategies to meet and exceed KPI standards, generating a 120% increase in website visits from target audience over 6 months.
• Optimized techniques and tools for A/B testing to identify the most compelling visuals for campaigns, driving 97% of conversations among new audiences.
• Utilized user data to conceptualize and develop 3 digital newsletters, increasing subscriber base by 62%.
• Generated compelling visuals for over 200 social media campaigns, driving a 43% increase in engagement with target audience.
Appointment Setter / Senior Management (Real Estate)
• Successfully secured 75 meetings with potential customers by using persuasive & confident communication methods, increasing conversion rate by 25%.
• Monitored and tracked performance of 12 team members, providing actionable feedback to improve their engagement by 70%.
• Collaborated with senior management on effective communication techniques to deliver highly successful team workshops, resulting in 25% higher team productivity.
• Assisted with developing and executing appointment-setting strategies, yielding 100% call conversion rate while increasing customer satisfaction levels by 80%.
Graphic Design & 2D/3D Animation (Real Estate)
• Generated 3D animations of 12 residential models and real estate projects, increasing time-to-market by 30%.
• Constructed 30+ visual designs for property walkthroughs and virtual tours, contributing to additional $500K revenue.
• Rendered 15 complex explainer videos using Adobe Creative Cloud tools, optimizing clarity and details by 20%.
Marketing Manager
• Created and executed comprehensive social media, email, and other marketing strategies resulting in a 150% increase in website visits within 3 months, exceeding the target by 30%.
• Developed targeted campaigns and implemented customer retention initiatives that successfully improved returning customer rates by 40%, surpassing the goal by 5%.
• Utilized data analytics to identify key market trends and consumer preferences, leading to the implementation of tailored marketing strategies that resulted in a 25% increase in overall engagement on the website.
Social Media Manager
SEO Certified
WordPress & Marketing
Graphic Design with Canva
Facebook Ads Management
Copywriting
Sample Creations
Product Mockups
My services are ideal for entrepreneurs, businesses and companies who want to showcase their products in a way that captures the attention of potential customers. I have extensive experience in designing mockups for a variety of products ranging from t-shirts to mugs, hats, bags and more.Whether you are looking to launch a new product or simply need to update your existing product line, I can create designs that will help you to stand out from the competition. I also offer customized services tailored to meet your specific needs, enabling you to create a unique and customized look that reflects your brand’s identity.
Sample Screations
Video Editing & Animation
I offer professional video animation services. I specialize in creating high-quality animations that help bring your ideas to life.My work has been used to create promotional videos, explainer videos, product demos, and more. I have extensive experience in designing and animating characters, backgrounds, and other elements to make videos that are both engaging and informative.I am confident that my animation services could help you reach your goals. If you would like to learn more about the services I offer, please do not hesitate to reach out. I would be more than happy to discuss how I can help you achieve success with video animation.
The Jack of all trades
Sean Riconalla
CSR • Telemarketer • Social Media Manager • Project Manager • Graphic Designer
Virtual Assistant • Professional Freelancer
Hi, there! My website is undergoing some exciting upgrades! I am taking the time to add all my latest samples and certifications to showcase my skills and abilities to the world.
Get ready for a sleek and modern design, with even more amazing content and features to come.Trust me, it's going to be worth the wait. I'll be back online in no time. I can't wait to share my latest and greatest with you, so stay tuned!
Aliquam sem
Adipiscing enim
Odio ut enim volutpat maecenas aliquam. Semper feugiat nibh pulvinar proin gravida hendrerit vel turpis nunc eget lorem dolor sed ipsum. Vitae ultricies leo integer nunc risus.
Works through the years
Creations
I am pleased to share with you some of my professional certificates and samples of my work.The certificates demonstrate my knowledge and expertise in my chosen field, and the samples show my commitment and dedication to producing high-quality results with each project I work on. I believe that these documents provide an excellent overview of my professional qualifications.I am confident that I can bring the same level of dedication and expertise to any project that I'm assigned to. I look forward to discussing how I can help your company achieve its goals.Please take a moment to look over them and do not hesitate to contact me if you have any questions or comments.
Faucibus
Tempus
Purus in mollis nunc sed semper risus. Tortor pretium viverra suspendisse potenti nullam. Rutrum tellus pellentesque tincidunt tortor aliquam nulla.
Text